Hi!
Here's the March 2012
issue of Psyche-Selling TM eNewsletter, and we are
making it more concise for your easy reading.
Spring is coming
after an unusually cold winter, and hence it's time to get full
speed into business.
Spring is
also the time when many of our current employees are leaving,
and some new ones may be joining. This is the time where
we all lament about is there employee loyalty or real
engagement.
Hence, the topic for this month:
Only
6% of Chinese Employees are Highly Engaged due to
the Predominance of Hierarchical Corporate Cultures
In brief:
-
Despite outperforming the US in 75% of Talent Management & Development benchmarks, only 6% of China's employees are highly engaged, as compared to 19% in the US;
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As little as 3% - 4% of Chinese employees recommend their companies as a great organisation to work for;
-
As high as 52% of the highly engaged employees in China come from an Enterprising Corporate Culture, where achievement and talent drive success, and where internal contests of creativity and intelligence are very much in evidence. Read on... ...
To read the rest of this newsletter, pls.
click here (http://www.psycheselling.com/page4.html).
In the meantime,
do join
us
on 13 April 2012 for our
Building a High-Performance Culture in China
conference. Seats are limited, and the first 3 readers of this newsletter
who respond will get a one-for-one special offer. e-mail
info@directions-consulting.com
for details.
Only 6% of Chinese Employees are Highly Engaged due to the
Predominance of Hierarchical Corporate Cultures
by c.j. Ng
Despite outperforming the US in 75% of Talent Management &
Development benchmarks, only 6% of China's employees are highly
engaged, as compared to 19% in the US, based on studies
conducted by
LeadershipIQ in China and USA in 2011. That's
less than one-third by comparison.
|
(Employee Engagement in China) |
In the study, it is found that between only 22% - 31% of Chinese
employees believe that their colleagues give 100% effort at work,
and as little as 3% - 4% of Chinese employees recommend their
companies as a great organisation to work for.
This is despite companies in China outperforming the US in 75%
of the surveyed talent management benchmarks such as:
-
Building employee
buy-in and support for change initiatives;
-
Helping employees
grow and develop in their careers;
-
Effectively
motivating employees etc.
The study shows that the key driver of employee
engagement is corporate culture.
|
(Breakdown of
Highly Engaged Employees
in China by Corporate Culture) |
As high as 52% of the highly engaged employees in China
come from an Enterprising Corporate Culture. Enterprising
cultures are a meritocracy where achievement and talent drive
success, and where internal contests of creativity and
intelligence are very much in evidence. Leaders in an
Enterprising culture tend to be driven by a sense of adventure,
and they value employee creativity.
In contrast, as much as 40% of China's
disengaged employees come from Hierarchical Corporate Cultures.
Hierarchical Cultures are supported by formal structure and a
typically unwavering adherence to titular command. Leaders
within Hierarchical cultures gravitate towards power, order and
structure as they closely organise and monitor those below them.
Initially, LeadershipIQ had expected to
find that employees would be most
|
(Breakdown of
Disengaged Employees
in China by Corporate Culture) |
excited about being in a
Social environment, where everyone gets along with
one another,
says Mark Murphy, the firm's Chief Executive. Not so.
"Employees wanted
meritocracy and competition more than they were concerned with
everything being very collaborative and harmonious," says Mr.
Murphy.
The lesson is quite clear for companies operating in
China. Enterprising cultures have higher levels of
employee engagement than other types of corporate
cultures in China. Employers in China should think
less about ensuring employee obedience, or making sure
everyone has a great friend at work, and more about creating an adventurous meritocracy.
Want to find out more about our research reports, as well as
how to build a high-performance culture for your company? Simply
join our webinar below, or e-mail
info@directions-consulting.com or
call +86-136 7190 2505 or Skype:
cydj001 and arrange to buy me a mocha. All information
shall be kept in confidence.
Interactive Webinar :
13 Mar 2012
How to Drastically Improve Employee Engagement in China and Asia
Key Drivers to Boost Employee Engagement Levels in China ; and
Tips on Building a High-Performance Culture in China!
DATE: Tuesday, 13 Mar 2012
TIME: 14:00 - 15:00 hrs (Beijing, Hong Kong, Singapore time, GMT +08:00 hrs)
PRICE: FREE!
Please register by clicking http://www.anymeeting.com/PIID=EC53DD878949
Pls. check out our web sites
www.directions-consulting.com and
www.psycheselling.com/page4.html for more inspiration.
Need a Keynote Speaker for your Annual Conference?
Whether you are holding a conference for your regional staff,
resellers or even customers, we have the right speaker who can help
you deliver the spirit of your conference, and effect positive
changes to meet your goals.
The topics our speakers can
speak on include:
-
How to Hire the Right Staff with the Right
Attitude!
-
Building a High-Performance Culture for Your
Organisation
-
Using the Six Thinking Hats® to
Resolve Conflicts and Build Synergy
-
How to Spend Less Time and Get More Results
for Your Sales Coaching
-
Price is NOT the Reason Why You Lost the Deal
-
Why Some Sales People Succeed While Others
Fail?
-
How to Lure Away Your Competitors' Key
Accounts, and Make Them Buy from You Instead?
Simply e-mail your requests
to
info@directions-consulting.com or call +86-21-6219 0021
for enquiries. Sample video and audio recordings available
upon requests.
Despite outperforming the US in 75% of
Talent Management & Development benchmarks, only 6% of
China's employees are highly engaged, as compared to 19%
in the US, based on studies conducted by LeadershipIQ in China and USA
in 2011. That's less than one-third by comparison.
This is despite companies in China outperforming
the US in 75% of the surveyed talent management
benchmarks such as:
- Building employee buy-in and support for change
initiatives;
- Helping employees grow and develop in their
careers;
- Effectively motivating employees etc.
The study shows that the key driver for
employee engagement is corporate culture. As high
as 52% of the highly engaged employees in China come
from an Enterprising Corporate Culture, while as much as
40% of disengaged Chinese employees are found in
Hierarchical Corporate Cultures.
In this 1-Day
Conference on "Building a High-Performance Culture in
China", we invite best-practitioners and experts to
provide insights on how we can build and develop
high-performance cultures in China in practical
and systematic ways.
Simultaneous translation in English and Chinese are available in this conference.
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VENUE:
Regal
International East Asia Hotel Shanghai, 516 Hengshan
Road
DATE:
Friday, 13 April
2012
(08:30 a.m. - 17:30 p.m.)
Contact
Us:
400-677-6093
joyce@directions-consulting.com
alice@directions-consulting.com
info@directions-consulting.com
Simultaneous translation in English and Chinese are
available in this conference.
 | |
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 08:30 - 09:00 |
Registration | |
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| 09:00 - 09:15 |
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Welcome and Ice-Breaking by the MC |
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c.j. Ng (Managing Consultant, Directions Management
Consulting) |
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| 10:00 - 10:15 |
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Key Note: How Enterprising Corporate Cultures Foster and Boost Employee Engagement in China |
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Mark Murphy (Founder and CEO, Leadership IQ) |
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This presentation is based on data from Leadership
IQ’s Global Talent Management Survey which assesses
and compares the talent management practices of
companies from the United States and China.
Respondents assessed their company’s performance on
a broad range of talent-related topics, including
recruiting, leadership, engagement, retention,
organizational culture and more.
This study shows why most corporate
cultures in China are counter-productive, and why
most employee engagement programmes will NOT work in
China despite being implemented for the past 10+
years.
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| 10:15 - 10:30 |
Tea Break | |
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| 10:30 - 11:00 |
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Hiring Top Talents with the Right Attitude |
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Mark Murphy (Founder and CEO, Leadership IQ) |
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89% of hiring failures are a result of new hires
having the wrong attitude, or could not fit into the
corporate culture. Hiring top talents with the right
attitude is also critical in developing a
high-performance culture for your organisation.
In this session, you will get key insights on how
hiring for the right top talents with the right
skills and attitude in practical ways.
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| 11:00 -11:45 |
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Instilling Accountability in Your
Employees |
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Grace Xu (Training Director, Ctrip College) |
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When targets are not achieved or when deadlines are
missed, do employees find ways to improve their
performances, or do they simply lay blame on others
or find excuses? High-performance organisations have
employees who are willing to be accountable for
results, and are willing to be role models for all
to follow.
In this session, you will
understand how managers and leaders can play an
important role to instil accountability in
employees, whether for old employees young Gen Y new
hires born in the 80's and 90's.
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| 11:45 - 12:15 |
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Building Synergy between Different
Departments and Teams |
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Gyorgy Endes (VP HR China, Bristol-Myers Squibb) |
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As companies and organisations grow and expand, many
functional departments lose sight of their overall
common goals. As such, many cross-functional teams
end up becoming confrontational teams, and instead
of working together, they work against one another.
Having a high-performance culture means different
departments and teams will have to build synergy and
resolve conflicts to pursue common goals, even when
it meant competing for scarce internal resources. In
this session, you will learn how how synergy can be
built, and conflicts be resolved, so that the focus
is to achieve high performance for all.
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| 12:15 - 13:15 |
Lunch | |
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| 13:15 -14:00 |
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Communicating Expectations and Providing
Meaningful Feedback |
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Maxwell Yu (HR Director, BlueScope Steel China) |
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All talented people, even those who are perpetually
on the edge of innovation, need guidance, clear
goals and effective leadership. Even the best
performing talents need to have feedback on how they
are doing, and why they are doing such things,
especially when they need to undertake risks to
deliver greater results. Talents will also need to
provide meaningful feedback to their manager, so
that these managers understand what's happening on
the ground.
In this session, you will find
out how leaders and managers can have meaningful
2-way communication with their teams, so as to
achieve mutually-agreed, high-performance targets.
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| 14:00 - 14:45 |
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 | |
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Utilising Training & Learning as a Tool to
Build High-Performance Cultures |
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Michael Gan (Regional Learning & OD Manager, Asia
Pacific, CH2M Hill) |
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One of the key objectives of corporate training is
to identify which behaviours need to be changes, and
what kinds of behaviours your employees need to
change into. Since cultures are made up of
behaviours and habits, training and learning will
hence play a large role in shaping the culture,
beliefs and attitudes of the organisation.
In
this session, you will gain insights on how you can
plan and measure training effectiveness, and monitor
if the behavioural changes after each training can
be made permanent.
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| 14:45 - 15:00 |
Tea Break | |
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| 15:00 - 15:45 |
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Enabling Your Team to Embrace Change |
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Raymond W. Phoon (Principal Consultant, Powerup
Academy) |
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As Jack Welch puts it, "If the external changes are
faster than your internal changes, the end is near!"
In this hyper-competitive age where the only
constant is change, organisations that can respond
to and embrace changes readily are more likely to
out-perform those who don't. They key thing is how
you can enable your team to embrace necessary
changes.
In this session, you will get
insights on what are the resistors to embracing
change, and what practical steps you can take to
help your people welcome and initiate changes.
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| 15:45 - 16:30 |
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Building a Strong Pipeline for Future
Leaders |
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Shawn Liu (Boehringer Ingelheim (China) Organization
Development & Learning Director) |
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Given the high staff-turnover (even for senior
managers) in China, a high-performance culture can
only be sustained if its future leaders are
identified and groomed to shape its culture in the
near future.
In this session, you will learn
the critical success factors in hunting and
developing high-potentials who can lead your
organisation .right through the future.
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| 16:30 - 17:15 |
Panel Discussion: Overcoming the
Challenges in Building a High-Performance Culture in
your Organisation | |
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| 17:15 - 17:30 |
Closing Remarks | |
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About
Directions Management Consulting
Directions Management Consulting is the partner of
LeadershipIQ in China and Asia.
LeadershipIQ helps more than 125,000 leaders every year through the facts drawn from one of the largest ongoing leadership studies ever conducted is used to help companies apply resources where the best possible results be achieved.
In addition, Directions Management Consulting is a leading provider of sales performance, innovation and experiential learning solutions in China and many parts of Asia.
Psycheselling.com
is the sales performance arm of Directions
Management Consulting specialising in conducting training, research
and consulting services for sales managers and their team.
Raybattle is the strategic partner of Directions
Management Consulting specialising in experiential learning events
and management retreats.
Currently, Directions Management Consulting has served
clients such as InterContinental Hotels Group, Bristol-Myers Squibb,
Roche, Philips Lighting, Carrier, Ingersoll Rand, Freudenberg etc.
Through collaboration with consultancies such as
Forum
Corporation,
MTI,
de Bono
China,
ProWay etc., the consultants in
Directions Management Consulting have served clients such as PwC,
Air Products, Evonik, Wacker, Epson amongst others.
Directions Management Consulting will increase its efforts
to conduct leadership studies in China and other parts of Asia, so that more companies apply resources where the best possible results be achieved
in this part of the world.
Enquiries and suggestions, pls. e-mail
info@directions-consulting.com or visit
www.directions-consulting.com
|
