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As you may
know, sales is always a 2-way street.
If the customer refuses to buy, the
sales person will not get the deal. If
you can master the communication between
you and your customers, you shall see a
significance improvement in your sales
results.
众所周知，销售是双向的。如果客户拒绝购买，就意味着销售人员无法成交。假若你能掌握你与客户之间的沟通，你的销售业绩就会显著上升。
In this 2-hour workshop, you shall find
out how to: 在2小时的培训中，您将掌握：
-
Understand and match customers'
motives for buying;
-
如何了解迎合客户购买的动机
- Probe
into what customers are really
thinking, beyond just what they are
saying;
-
如何探究客户言语表象下的深层需求及想法
-
Analyse non-verbal signals that
customers are sending; and
-
如何分析客户的肢体语言信号；以及
-
Utilise trigger words that make
customers want to buy from you
-
如何使用触动客户购买神经的语言
Workshop
Leaders:
c.j. Ng
and Ailing Wang
c.j.
is one of a few experts who can
effectively marry real-world experience
with management theories. He founded an
eBusiness company in Singapore with
minimal marketing budget and still
managed to generate half-a-million
dollars in sales revenue within 6 months
of its launch, without spending a single
cent on advertisements.
Before to joining a Fortune 500 company
in Shanghai as Asia Marketing &
Communications Manager, c.j. was
approved by the Singapore government to
provide sales and marketing consulting
for the Small–and-Medium enterprises in
Singapore. Many such companies have
benefited from c.j.’s help.
At the same time, many Multi-Nationals
such as L'Oreal (China), China Telecom,
eBay (China), Ringier AG (China), Pan
Pacific Hotel, Malaysia Airlines, Air
Liquide, Baosteel, Ping’An Insurance,
Axa Life，American Express, J&J Medical
(Shanghai), Panduit Networks, Seagate,
Morningside Group (China), eGuide,
Shanghai CIIC, USA Today etc. have
engaged c.j. to help them as well.
c.j. is a frequent speaker at
conferences organised by Key Media,
Singapore Exhibition Services and
Singapore Institute of Management. He is
a bilingual trainer in English and
Mandarin, and has conducted Mandarin
training programmes for audiences in
Singapore, Malaysia and the People’s
Republic of China. He serves as an
adjunct lecturer with Fudan and Jiaotong
Universities in Shanghai.
c.j. has written several articles for
the members’ magazines of Singapore
Institute of Management, Marketing
Institute of Singapore, as well as for
the Straits Times. He also has published
a book entitled The Complete eBusiness
Guide for Non-Technical People. The book
is available at bookstores and libraries
in Singapore and Malaysia.
Ailing Wang
is a trainer with Explorer3 Life. Her
passion in life is to develop and help
people achieve peak performance and to
ultimately live their dreams.
A very energetic and passionate trainer,
Ailing specializes in presentation and
communications training, Chinese
cultural training and public speaking
coaching. After successfully applying
NLP skills in her own life and achieving
fabulous outcomes, she’s now using these
skills in her training and coaching to
help her clients.
Ailing’s perfectly bilingual and is
capable of delivering courses in both
Chinese and English. She holds a
Bachelor of International Chinese degree
from East China Normal University and
has a keen interest in promoting a
deeper understanding of Chinese culture
and history and how it can be applied in
today’s modern world.
Ailing is an extremely talented public
speaker and is the current national
public speaking champion having won the
2006 Toastmasters International China
championships. Conducted in English,
this speech contest pitted the speaking
skills of the very best in China.
(Toastmasters International is a
non-profit organization that helps
people develop public speaking and
leadership skills. It has over 10,500
clubs and more than 200,000 members in
approximately 90 countries.)
Ailing is an extreme sports lover. She
sees the challenge of bungee jumping,
diving and skydiving as great
opportunities to break through personal
barriers and stretch herself both
mentally and physically. |
